Customer Service
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 Our Commitment
Customer Services is the key to the success of any internet presence. UNOplanet has several solutions in place to make sure the best possible service and technical support is delivered to our customers. Technical support is available 24 hours per day, 7 days per week.
From our Customer Service Specialists to our Account Managers, you will find our staff to be friendly, responsive and most importantly, knowledgeable. We employ people who are dedicated to building personal relationships and finding solutions for all of your needs.
Over the phone
You can contact our team, by calling our toll-free number 1-877-45PLANET .
Via Live Online Chat
You can always contact us is through our Live Support Tool. We are ready to listen.
Real Time System Status
We provide all customers with access to real time system status information for all of our servers. This information is updated every minute of every day. You can view in real time what services, if any, are unavailable or not responding, including HTTP, FTP, POP3 and SMTP.
Money Back Guarantee
If you are not completely satisfied with our services within the first 15 days we will give you a complete refund. No questions asked.
Pre-Sales Questions
UNOplanet treats all forms of customer care seriously, right up from pre-sales questions to full blown technical support. You can direct any pre-sales questions to: 1-877-45PLANET or to the Pre-Sales section of our Contact Forum . |
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