The fastest way to get the right answers to your questions is to use the UNOplanet Online Help files. That's why we've redesigned our Help System to make those files easier to find and more complete.

Help Desk: Select A Help Category
To get started, select a topic from the Technical Support tab on the left side of the screen corresponding to the type of account you have with UNOplanet. Clicking on this topic will take you to a list of helpful articles within that category. For example, if you have a DSL account, simply click the DSL link in the Technical Support index to the left to get the assistance you need.


Note: If you don't require detailed step-by-step instructions to configure your Internet software to access UNOplanet, here are the settings you should use.

Manual UNOP Dial-Up Setup
Dialer	OS Specific
Protocol:	PPP
Phone Number:	Search for Local Access Numbers
Hostname:	Server Assigned
DNS (primary):	Server Assigned (if required: 216.189.192.5)
DNS (secondary):	Server Assigned (if required: 216.189.192.7)
Username:	The username you selected during account creation, usually your UNOP Email address (Note: It is case sensitive)
Password:	Your password, same as your UNOP Email password (Note: It is case sensitive)

Manual UNOP Email and Usenet News Setup
Outgoing mail (SMTP) Server:	mail.unoplanet.net
Incoming mail (POP3) Server:	mail.unoplanet.net
Email Address:	username@unoplanet.net
Username :	username@unop.net
Password:	Your password (Note: It is case sensitive)
News (NNTP) Server:	news.unoplanet.net Note: You must use your Email username and password to login

Manual Setup for accessing your UNOP Website
FTP Server:	ftp.unoplanet.net
HTTP/ URL (Web Pages):	http://members.unoplanet.net/username
HTTP/CGI URL (CGI Programs):	http://members.unoplanet.net/cgi-bin/username
Directory (Web Page Files):	html/ (within your home directory)
Directory (CGI Program Files):	cgi/ (within your home directory)